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Indonesia

Use official entry portals, keep cash, and match each island with the right app

31 apps14 essentialSoutheast Asia

Complete the free All Indonesia arrival declaration through allindonesia.imigrasi.go.id before an international air or sea arrival.

The essentials

What to know before you go to Indonesia

It has been mandatory since 1 October 2025 and is separate from any visa. Use only evisa.imigrasi.go.id for an eligible eVisa or eVOA, and ignore payment links in messages claiming the free arrival form needs a fee. Bali also charges a tourist levy of Rp150,000 as reviewed in August 2026 through lovebali.baliprov.go.id. Gojek and Grab are the most useful everyday apps, but coverage, airport pickup points and card acceptance vary.

Carry rupiah and at least two physical cards because cash and QRIS remain important. Do not assume a QRIS sign means a foreign wallet will work. Motorcycle crashes are a major traveler risk. Use licensed transport, check current volcano and weather advice, and save 110 for police plus local medical contacts because the 112 service is not nationwide.

Ride Hailing5 apps · 2 essential

Gojek app icon

GojekEssential

The leading Indonesian app for GoRide motorcycles, GoCar vehicles and Bluebird taxi dispatch in supported areas.

Pro tip: Check the exact pickup zone and payment method. Use a car for luggage, rain or night travel, and never continue off-app after a cancellation.

Grab app icon

GrabEssential

A widely available alternative for GrabCar, GrabBike and other live vehicle types across Indonesia.

Pro tip: Compare the final fare with Gojek and include tolls or parking in your budget. Follow airport signs to the official pickup area.

MyBluebird app icon

MyBluebird

Bluebird's official app for licensed taxis, fixed or metered trips, airport transfers and selected rentals or shuttles.

Pro tip: Useful at airports and with luggage. Confirm whether the booking is fixed-price or metered and expect tolls, parking or platform fees separately.

Maxim app icon

Maxim

A lower-cost ride and delivery app with car and motorcycle service in many large and smaller Indonesian cities.

Pro tip: Check the driver, vehicle and complete price before boarding. Keep cash ready and do not agree to an unexplained amount outside the app.

inDrive app icon

inDrive

A ride app that lets passengers and drivers agree a fare, with service in dozens of Indonesian cities.

Pro tip: Compare offers, ratings and vehicle details instead of choosing only the lowest bid. Keep the booking and communication inside the app.

Food Delivery3 apps · 2 essential

Gojek app icon

GojekEssential

The app containing GoFood, with broad restaurant delivery coverage across supported Indonesian cities.

Pro tip: GoFood is inside Gojek. Set the exact entrance, compare the full basket and keep cash ready if a foreign card is rejected.

Grab app icon

GrabEssential

The app containing GrabFood, with live restaurant coverage in many Indonesian cities and tourism areas.

Pro tip: Enter the real delivery address before comparing with GoFood. Check the complete total, ETA and payment method at checkout.

Shopee Indonesia app icon

Shopee Indonesia

Indonesia's local Shopee app, which includes ShopeeFood alongside its shopping and payment features.

Pro tip: Install it only if its live ShopeeFood selection or final price is better. The correct Indonesian app is Shopee Indonesia, not a separate ShopeeFood download.

GoPay app icon

GoPay

An optional Indonesian wallet for QRIS, Gojek services and merchant payments after successful identity verification and funding.

Pro tip: Not essential for a short stay. Passport verification and retail cash top-ups are possible, but load conservatively and keep rupiah plus cards as backups.

Messaging1 app · 1 essential

WhatsApp app icon

WhatsAppEssential

The main practical messenger for Indonesian hotels, drivers, guides, tour operators and local businesses.

Pro tip: Verify numbers through an official channel, confirm prices and pickup details in writing, and never send an OTP or pay a surprise government fee from a message.

Navigation2 apps · 1 essential

Google Maps app icon

Google MapsEssential

The best general map for Indonesian businesses, accommodation pins, city transit and road orientation.

Pro tip: Download each region, save exact entrances and add large buffers. A mapped trail, ferry or road is not proof that it is open or safe.

Organic Maps app icon

Organic Maps

A free account-free offline map based on OpenStreetMap for backup navigation when mobile coverage is weak.

Pro tip: Download the relevant islands and test airplane mode, but verify remote roads, trails and boat access with a current local source.

Super Apps2 apps · 2 essential

Gojek app icon

GojekEssential

Indonesia's main super app for rides, GoFood, couriers and optional GoPay services in supported cities.

Pro tip: Install it before arrival, but keep cash and a second ride app. A map pin outside a city does not guarantee a driver for the return journey.

Grab app icon

GrabEssential

A regional super app for GrabCar, GrabBike, GrabFood and other live services across many Indonesian cities.

Pro tip: Compare its complete fare and pickup point with Gojek. Airport zones, tolls, parking and card acceptance can differ by trip.

Transit3 apps

TJ:Transjakarta app icon

TJ:Transjakarta

The official Transjakarta app for bus routes, nearby stops, live arrivals, vehicle positions and crowd information.

Pro tip: Useful only in Jakarta. Verify direction and live disruption, then keep a physical payment card as a fallback if account or ticket features fail.

MyMRTJ app icon

MyMRTJ

Jakarta MRT's official app for schedules, station information and eligible in-app ticket payment.

Pro tip: Mastercard is listed as an app payment option, but keep a station or physical-card fallback because registration and app reliability can vary.

C-Access app icon

C-Access

KAI Commuter's official app for Commuter Line schedules, live train positions, fares and selected QR or airport tickets.

Pro tip: Use it for Greater Jakarta or the Yogyakarta and Solo commuter network. Keep a physical card or staffed-counter fallback if OTP or QR purchase fails.

Travel & Booking6 apps · 2 essential

All Indonesia app icon

All IndonesiaEssential

Indonesia's free official arrival declaration for immigration, customs, health and quarantine at international air and sea entry.

Pro tip: Complete it through allindonesia.imigrasi.go.id from three days before arrival. A visa is separate, and the declaration never requires payment.

Indonesia eVisaEssential

The official immigration portal for checking eligibility and applying for an Indonesian eVisa or electronic visa on arrival.

Pro tip: Use only evisa.imigrasi.go.id. Ignore emailed payment links for an arrival form, never pay in cryptocurrency and verify every visa condition.

Traveloka app icon

Traveloka

A major Indonesian marketplace for hotels, domestic flights, trains, buses, transfers and activities.

Pro tip: Confirm the actual supplier, meeting point and refund terms. Save the voucher offline and reconfirm time-critical transport directly.

Love Bali app icon

Love Bali

Bali Province's official service for paying the foreign tourist levy and receiving its QR voucher.

Pro tip: Prefer lovebali.baliprov.go.id because the apps receive payment complaints. Verify exemptions, use the official channel and save the voucher offline.

tiket.com app icon

tiket.com

A large Indonesian booking app for hotels, flights, trains, transfers, attractions and events.

Pro tip: Compare its final price and cancellation conditions with Traveloka and the supplier's official channel before paying.

Klook app icon

Klook

An international marketplace with Indonesian activities, attraction tickets, transfers and selected transport products.

Pro tip: Useful for comparison, but verify the local operator, pickup point and inclusions. An app listing is not a safety certification.

Language1 app · 1 essential

Google Translate app icon

Google TranslateEssential

The most practical Indonesian translation tool for downloaded text, camera and basic conversation support.

Pro tip: Download Indonesian, save destinations as text and screenshots, and use a human interpreter for medical, legal or high-stakes communication.

Intercity Transport6 apps · 2 essential

Access by KAI app icon

Access by KAIEssential

KAI's official app for intercity and local trains plus selected commuter, airport, LRT and high-speed rail services.

Pro tip: Foreign numbers, passport profiles or cards can fail. Try the official website, Traveloka, tiket.com or a staffed counter and save the ticket offline.

Traveloka app icon

TravelokaEssential

A major Indonesian booking app for domestic flights, trains, buses, shuttles, hotels and selected local transport.

Pro tip: Compare the operator and exact terminal, not only the city and price. Read baggage, refund and check-in rules before paying.

tiket.com app icon

tiket.com

An Indonesian alternative for flights, KAI and Whoosh trains, buses, ferries, airport transfers, hotels and attractions.

Pro tip: Use it as a second inventory and payment check. Confirm whether a fare can be changed or refunded before completing the order.

Whoosh app icon

Whoosh

The official app for Jakarta and Bandung high-speed rail ticket search, booking, changes and refunds.

Pro tip: The official app has poor current iOS reviews. Compare Access by KAI or tiket.com and allow enough Jakarta transfer time before choosing a departure.

Ferizy app icon

Ferizy

ASDP's official booking service for passenger and vehicle tickets on covered Indonesian ferry crossings.

Pro tip: It is route-specific. Verify the port, vehicle data and check-in window, then use the official website if the app fails.

PELNI app icon

PELNI

The official app for schedules, reservations, check-in and tickets on PELNI's long-distance passenger ship network.

Pro tip: App reliability is mixed. Recheck the sailing, port and boarding instructions through PELNI's website or office and keep the boarding pass offline.

Utilities1 app · 1 essential

Info BMKG app icon

Info BMKGEssential

Indonesia's official app for weather, earthquakes, maritime conditions, air quality and early warnings.

Pro tip: Enable useful alerts and check conditions before boats or hikes, but follow sirens, local authorities and natural warning signs immediately.

Internet in Indonesia

Mobile internet eSIM Best option when traveling

Guac app icon

Guac

Recommended

Reliable mobile internet at better prices than most travel eSIMs, with polished iOS and Android apps and support for making and receiving phone calls.

Airalo

One of the biggest travel eSIM brands, with a very large destination catalog.

Holafly

Known for unlimited-data plans in many destinations, at a higher price per gigabyte.

Buying a local SIM card ID registration required

Registration
Bring your passport and expect both the SIM and the phone’s IMEI to be registered.
Tourist plans and prices
Telkomsel tourist prepaid includes 25GB and costs around 150,000 IDR (~$9.50).
Where to buy
Buy at an official carrier counter at the airport or at an official city store, and test the SIM before leaving.
Local eSIM
Local eSIM is available and follows the same identity rules as a physical SIM.

Good to know

Check the phone’s IMEI or device-registration rules before using a local SIM, especially on a longer stay.

Local carriers

  • Telkomsel

    Best choice for broad coverage, including rural areas.

  • Indosat Ooredoo (IM3)

    Strong in major cities, with weaker rural coverage.

  • XL Axiata

    A solid alternative; compare current prepaid offers before buying.

  • Smartfren

    Strong in major cities, with weaker rural coverage.

Sources and how current this is

Frequently asked questions

What are the must-have apps for traveling in Indonesia?

The essential apps for Indonesia are Gojek, Grab, WhatsApp, Google Maps, All Indonesia.

How many travel apps does Indonesia have?

We've curated 31 apps across 11 categories for traveling in Indonesia, including 14 essential apps.

What is the best ride hailing app in Indonesia?

Gojek. The leading Indonesian app for GoRide motorcycles, GoCar vehicles and Bluebird taxi dispatch in supported areas.

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