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Hong Kong

Use Octopus to pay, Citymapper to travel, and MyObservatory for official weather warnings

14 apps5 essentialEast Asia

A physical Octopus card is still the lowest-friction way to use Hong Kong's MTR, buses, trams, ferries and many small merchants.

The essentials

What to know before you go to Hong Kong

Contactless Visa, Mastercard and UnionPay work at MTR gates, but they do not reproduce every Octopus concession or interchange rule and should not be assumed on every bus or minibus. The Octopus App for Tourists is useful only for compatible iPhone, Apple Watch and supported Huawei users; the ordinary Android Octopus product requires a compatible phone sold through an authorised Hong Kong retailer and a local-style Octopus Wallet setup, so most overseas Android visitors should buy a physical card. Citymapper is the most useful single network planner, with MTR Mobile and the government HKeMobility app as operator and official-data checks. Public transport is normally better than a car.

Uber works in Hong Kong and its licensed Taxi option is the clear legal visitor fallback, while the private-car licensing transition is still under way in August 2026. For delivery use Keeta or foodpanda; Deliveroo ended Hong Kong operations on 7 April 2025 and Uber Eats is absent. Cards are common at larger businesses, but keep some HKD for traditional restaurants, markets and payment failures. Enable MyObservatory warnings for typhoons, rainstorms and extreme weather.

Hong Kong uses Cantonese in daily speech and Traditional Chinese in writing, while English is official and widely used. Call 999 for police, fire or ambulance; an app never replaces the call.

Ride Hailing2 apps · 1 essential

Uber app icon

UberEssential

English-friendly fallback that can dispatch licensed metered taxis and also displays private-car options in Hong Kong.

Pro tip: Choose Taxi for the clear licensed option, verify the selected product and payment, and do not pay cash again after an in-app charge.

FlyTaxi app icon

FlyTaxi

Long-running local app for booking Hong Kong's licensed metered taxis, now being acquired by Uber.

Pro tip: Keep cash as a fallback and confirm the meter, statutory surcharges and payment method. The app remains active, but its ownership and service may change.

Food Delivery2 apps · 1 essential

Keeta app icon

KeetaEssential

Major current Hong Kong food delivery and collection platform with a broad restaurant selection and English interface.

Pro tip: Compare the complete basket and delivery estimate, add the exact tower and entrance, and document a damaged or missing order immediately.

foodpanda app icon

foodpanda

Established Hong Kong alternative for restaurant and grocery delivery, with credit-card payment and website guest checkout.

Pro tip: Enter the exact address and compare the final fees with Keeta. Keep the phone reachable and meet the courier where building access requires it.

Octopus for Tourists app icon

Octopus for Tourists

Optional visitor app for creating and topping up Mobile Octopus on compatible iPhone, Apple Watch and supported Huawei devices.

Pro tip: Check device support, exchange total and refund fee before funding. Most overseas Android users should buy a physical Octopus after arrival.

Messaging1 app

WhatsApp app icon

WhatsApp

Useful for confirmed Hong Kong accommodation, restaurant, guide and transfer contacts that explicitly offer WhatsApp.

Pro tip: Verify changed payment or pickup instructions through the original booking channel and never share registration or banking codes in chat.

Navigation1 app · 1 essential

Google Maps app icon

Google MapsEssential

Practical general map for Hong Kong accommodation pins, businesses, walking and an initial route.

Pro tip: Save the address and nearest MTR exit in English and Traditional Chinese. Use Citymapper and official data for complex transit or minibuses.

Transit3 apps · 1 essential

Citymapper app icon

CitymapperEssential

Best all-round Hong Kong journey planner for combining MTR, buses, minibuses, trams, ferries and walking.

Pro tip: Use it for the first route, then confirm a late service, disruption or unusual minibus with MTR Mobile, HKeMobility or the operator.

MTR Mobile app icon

MTR Mobile

Official MTR app for rail routes, fares, journey times, interchange platforms, service information and tourist tickets.

Pro tip: Use the app for current rail details, not to manage an Octopus balance. Linking a card is mainly part of the MTR account and points system.

HKeMobility app icon

HKeMobility

Official Transport Department planner for public transport, walking, traffic, fares, arrivals and boundary-control information.

Pro tip: Keep it as the official second check for minibuses, disruptions and cross-boundary transport. Operator data can still be more current for a specific service.

Language1 app

Google Translate app icon

Google Translate

Optional fallback for Traditional Chinese signs, menus and short written exchanges, with camera and downloaded-language tools.

Pro tip: Select Chinese Traditional for local writing and test offline camera translation. Cantonese speech is not the same as Mandarin or standard written Chinese.

Restaurants1 app

OpenRice app icon

OpenRice

Hong Kong dining guide for local restaurant listings, branch details, menu photos, reviews and supported reservations.

Pro tip: Verify the branch and current hours, and use the website if the ad-heavy app is frustrating. Confirm a deposit request through the original channel.

Utilities2 apps · 1 essential

MyObservatory app icon

MyObservatoryEssential

Official Hong Kong weather app with local forecasts, radar, tropical-cyclone information and severe-weather warnings.

Pro tip: Enable warnings for the trip and check the latest bulletin before ferries or outdoor plans. Push alerts can be delayed, so use official channels too.

HKSOS app icon

HKSOS

Hong Kong Police outdoor-safety app linked to the 999 centre, designed to transmit a distressed user's precise location.

Pro tip: Set it up before hiking, but still carry power and offline route details, share the plan, and call 999 in an immediate emergency.

Internet in Hong Kong

Mobile internet eSIM Best option when traveling

Guac app icon

Guac

Recommended

Reliable mobile internet at better prices than most travel eSIMs, with polished iOS and Android apps and support for making and receiving phone calls.

Airalo

One of the biggest travel eSIM brands, with a very large destination catalog.

Holafly

Known for unlimited-data plans in many destinations, at a higher price per gigabyte.

Buying a local SIM card ID registration required

Registration
Bring your passport; the seller registers the prepaid SIM during activation.
Tourist plans and prices
CMHK tourist prepaid includes 7 GB and costs around 78 HKD ($10).
Where to buy
Airport counters and city carrier stores are the easiest places to buy; confirm activation before leaving.
Local eSIM
Local eSIM is available and follows the same identity rules as a physical SIM.

Good to know

Some mainland-owned carrier plans may filter internet services; choose another network if open access matters.

Local carriers

  • csl

    Best choice for broad coverage, including rural areas.

  • SmarTone

    A solid alternative; compare current prepaid offers before buying.

  • 3HK

    Good-value option when price matters most.

  • China Mobile Hong Kong

    Good-value option when price matters most.

  • Birdie

    Good-value option when price matters most.

Sources and how current this is

Frequently asked questions

What are the must-have apps for traveling in Hong Kong?

The essential apps for Hong Kong are Uber, Keeta, Google Maps, Citymapper, MyObservatory.

How many travel apps does Hong Kong have?

We've curated 14 apps across 9 categories for traveling in Hong Kong, including 5 essential apps.

What is the best ride hailing app in Hong Kong?

Uber. English-friendly fallback that can dispatch licensed metered taxis and also displays private-car options in Hong Kong.

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