Glovo has Bulgaria's broadest documented footprint, Wolt is the strongest comparison in seven listed cities and Bolt Food is confirmed in Sofia. Takeaway.com's consumer site remains live on 25 August 2026, but its owner plans to close Bulgarian delivery operations on 15 September 2026.
Start with Glovo and enter the exact Bulgarian address. Compare Wolt in Blagoevgrad, Burgas, Pleven, Plovdiv, Sofia, Stara Zagora and Varna, and add Bolt Food in Sofia. Don't plan a future trip around Takeaway.com because the announced shutdown is due on 15 September 2026, subject to statutory requirements.
| Bulgarian order | Best move |
|---|---|
| Ordering in Sofia | Compare the final basket in Glovo, Wolt and Bolt Food before paying.357 |
| Ordering in one of Wolt's seven listed cities | Compare Wolt with Glovo because restaurant inventory, fees and delivery times differ by address.536 |
| Staying in a smaller city or resort | Try Glovo first; its live map lists 32 Bulgarian locations, including Bansko, Borovets and Slanchev Bryag.3 |
| Paying a courier in cash | Select cash only when checkout offers it and have the exact total ready in euros.61 |
| Ordering to a hotel or apartment block | Set the entrance pin, add block, floor and intercom details, and keep the registered phone reachable.46 |
| Considering Takeaway.com for a future trip | Treat it as temporary: the consumer site is live now, but all Bulgarian delivery operations are planned to stop on 15 September 2026.910 |
Bulgaria's broadest documented delivery app, covering major cities, many secondary towns and several resorts.
Delivers food in seven currently listed Bulgarian cities, including Sofia, Plovdiv, Varna and Burgas.
An active restaurant and grocery delivery alternative in supported Bulgarian delivery zones.
Not available here Uber Eats does not operate in Bulgaria. Glovo has the widest documented footprint, while Wolt and Bolt Food are useful alternatives where the delivery address is covered.
Start with Glovo, Wolt and Bolt Food. Glovo documents the broadest national reach, Wolt publishes a seven-city directory and Bolt's official Sofia page confirms Bolt Food in the capital. An app name isn't proof that a particular hotel or suburb is inside the delivery zone, so set the address before comparing menus.357
Takeaway.com's Bulgarian consumer site still accepts address searches on 25 August 2026. Its parent announced on 12 August that it plans to cease all Bulgarian delivery operations effective 15 September 2026, subject to applicable statutory requirements. That makes Takeaway an option for now, not a dependable fallback for a later trip.910
Glovo's live Bulgaria map lists 32 locations, from Sofia, Plovdiv, Varna and Burgas to smaller cities and resorts such as Bansko, Borovets, Samokov, Velingrad and Slanchev Bryag. That city list establishes a public footprint, but only the address check confirms delivery to a particular property.3
Wolt currently lists exactly seven Bulgarian cities: Blagoevgrad, Burgas, Pleven, Plovdiv, Sofia, Stara Zagora and Varna. Bolt publicly confirms Bolt Food in Sofia, but doesn't publish an equally dependable national city directory on its Bulgarian food page. Check the actual address in each app instead of extending Sofia availability to the rest of the country.578
Bulgaria adopted the euro on 1 January 2026, and the one-month dual-circulation period has ended. Pay app and cash orders in euros. Don't accept a request to settle a delivery in the former currency, the lev. Cash is available only when the selected order offers it at checkout.126
Compare the item prices, delivery fee, service fee, small-order charge and any surcharge at the final screen. Wolt's current Bulgarian terms allow cash as an additional method, but warn that the courier may not have change. For products sold by weight, Wolt can place a temporary card hold of up to 20 percent of those items' value. Bolt Food offers cash, card or Bolt balance where shown.68
Use the exact building entrance, not only a hotel, resort or apartment-complex centre pin. Add the block, entrance letter, floor, apartment or room, intercom name and a landmark. Ask reception whether couriers can enter or whether you must meet in the lobby.46
Keep the number registered to the order reachable and watch the tracking screen. Wolt says an unavailable customer who doesn't answer two contact attempts within 5 minutes of the courier's arrival may lose the delivery and still be charged in full. Meet at a staffed or well-lit entrance rather than asking a courier to search an unfamiliar building.6
These services are marketplaces, not one national restaurant chain. Wolt's Bulgarian terms place product information and preparation with the partner while the platform connects the parties and may arrange delivery. Glovo similarly describes merchant, courier and platform roles. Keep the receipt, which identifies the parties to that order, and start any complaint through in-app help.64
For a serious allergy, contact the restaurant directly before ordering and confirm ingredients and cross-contact in a language it understands. Wolt explicitly directs users with allergies or dietary restrictions to the relevant partner. A translated menu, filter or courier note can't guarantee how food was prepared.6
Food orders can become non-cancellable once placed or accepted. Wolt tells users to review the basket before confirming, while Glovo's terms allow cancellation costs after preparation or courier work begins. Check the address, items, substitutions and total before the final action rather than relying on a free cancellation later.64
If food is missing, wrong or damaged, photograph the package and contents before discarding them, keep the order screen and report the issue through the app at once. Refund timing and form depend on the order and payment method. Cash-order adjustments, for example, may be returned as Wolt credits or another appropriate method rather than banknotes at the door.6
If no app serves the address, call the restaurant or ask the accommodation to identify a current direct-delivery option. Before ordering, confirm the euro total, payment method, delivery fee and entrance. Collection is often the cleanest fallback when courier supply is thin. Keep the receipt and don't send card details through an unsolicited chat or payment link.461
Not necessarily. Glovo and Wolt require a phone number or a reachable registered number, but their terms do not say it must always be Bulgarian. An overseas number can still face SMS, roaming or support friction, so complete setup early and keep it reachable until handoff.
That depends on the property. Ask reception first and add the hotel's required entrance or lobby instructions. If upstairs access isn't allowed, meet the courier at the staffed entrance and keep the order phone reachable.
Yes, where the selected address and live inventory offer them. Glovo and Wolt list goods beyond restaurant meals, and Bolt Food also advertises grocery delivery. Check substitutions, products sold by weight and the final authorization amount before paying.
Photograph the sealed package, label and contents as soon as the problem is visible. Keep the receipt and order screen, then report the issue through the app before discarding anything. Support decides the remedy under that order's terms.
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