How to order food delivery in Bulgaria

Last updated: August 2026Written by Anthony Toast10 sources

Glovo has Bulgaria's broadest documented footprint, Wolt is the strongest comparison in seven listed cities and Bolt Food is confirmed in Sofia. Takeaway.com's consumer site remains live on 25 August 2026, but its owner plans to close Bulgarian delivery operations on 15 September 2026.

Start with Glovo and enter the exact Bulgarian address. Compare Wolt in Blagoevgrad, Burgas, Pleven, Plovdiv, Sofia, Stara Zagora and Varna, and add Bolt Food in Sofia. Don't plan a future trip around Takeaway.com because the announced shutdown is due on 15 September 2026, subject to statutory requirements.

Choose the delivery app for the address

Bulgarian order	Best move
Ordering in Sofia	Compare the final basket in Glovo, Wolt and Bolt Food before paying.3 5 7
Ordering in one of Wolt's seven listed cities	Compare Wolt with Glovo because restaurant inventory, fees and delivery times differ by address.5 3 6
Staying in a smaller city or resort	Try Glovo first; its live map lists 32 Bulgarian locations, including Bansko, Borovets and Slanchev Bryag.3
Paying a courier in cash	Select cash only when checkout offers it and have the exact total ready in euros.6 1
Ordering to a hotel or apartment block	Set the entrance pin, add block, floor and intercom details, and keep the registered phone reachable.4 6
Considering Takeaway.com for a future trip	Treat it as temporary: the consumer site is live now, but all Bulgarian delivery operations are planned to stop on 15 September 2026.9 10

App details

GlovoEssential

Bulgaria's broadest documented delivery app, covering major cities, many secondary towns and several resorts.

Pro tip: Enter the block, entrance, floor and intercom name. Check the exact pin because coverage is address-specific even inside a listed resort.

App Store Play Store Website

Wolt

Delivers food in seven currently listed Bulgarian cities, including Sofia, Plovdiv, Varna and Burgas.

Pro tip: Use Glovo outside Wolt's listed cities. Compare the final checkout total because fees and merchant prices can differ.

App Store Play Store Website

Bolt Food

An active restaurant and grocery delivery alternative in supported Bulgarian delivery zones.

Pro tip: Bolt Food is separate from passenger rides, which do not operate in Bulgaria. Confirm your address and available payment choices at checkout.

App Store Play Store Website

At a glance

Not available here Uber Eats does not operate in Bulgaria. Glovo has the widest documented footprint, while Wolt and Bolt Food are useful alternatives where the delivery address is covered.

The live market has three documented choices and one announced exit

Start with Glovo, Wolt and Bolt Food. Glovo documents the broadest national reach, Wolt publishes a seven-city directory and Bolt's official Sofia page confirms Bolt Food in the capital. An app name isn't proof that a particular hotel or suburb is inside the delivery zone, so set the address before comparing menus.3 5 7

Takeaway.com's Bulgarian consumer site still accepts address searches on 25 August 2026. Its parent announced on 12 August that it plans to cease all Bulgarian delivery operations effective 15 September 2026, subject to applicable statutory requirements. That makes Takeaway an option for now, not a dependable fallback for a later trip.9 10

City names are useful, but the delivery pin makes the decision

Glovo's live Bulgaria map lists 32 locations, from Sofia, Plovdiv, Varna and Burgas to smaller cities and resorts such as Bansko, Borovets, Samokov, Velingrad and Slanchev Bryag. That city list establishes a public footprint, but only the address check confirms delivery to a particular property.3

Wolt currently lists exactly seven Bulgarian cities: Blagoevgrad, Burgas, Pleven, Plovdiv, Sofia, Stara Zagora and Varna. Bolt publicly confirms Bolt Food in Sofia, but doesn't publish an equally dependable national city directory on its Bulgarian food page. Check the actual address in each app instead of extending Sofia availability to the rest of the country.5 7 8

Checkout is in euros, and the final screen shows the real cost

Bulgaria adopted the euro on 1 January 2026, and the one-month dual-circulation period has ended. Pay app and cash orders in euros. Don't accept a request to settle a delivery in the former currency, the lev. Cash is available only when the selected order offers it at checkout.1 2 6

Compare the item prices, delivery fee, service fee, small-order charge and any surcharge at the final screen. Wolt's current Bulgarian terms allow cash as an additional method, but warn that the courier may not have change. For products sold by weight, Wolt can place a temporary card hold of up to 20 percent of those items' value. Bolt Food offers cash, card or Bolt balance where shown.6 8

A precise entrance and reachable phone prevent common handoff problems

Use the exact building entrance, not only a hotel, resort or apartment-complex centre pin. Add the block, entrance letter, floor, apartment or room, intercom name and a landmark. Ask reception whether couriers can enter or whether you must meet in the lobby.4 6

Keep the number registered to the order reachable and watch the tracking screen. Wolt says an unavailable customer who doesn't answer two contact attempts within 5 minutes of the courier's arrival may lose the delivery and still be charged in full. Meet at a staffed or well-lit entrance rather than asking a courier to search an unfamiliar building.6

The app, merchant and courier can control different parts of one order

These services are marketplaces, not one national restaurant chain. Wolt's Bulgarian terms place product information and preparation with the partner while the platform connects the parties and may arrange delivery. Glovo similarly describes merchant, courier and platform roles. Keep the receipt, which identifies the parties to that order, and start any complaint through in-app help.6 4

For a serious allergy, contact the restaurant directly before ordering and confirm ingredients and cross-contact in a language it understands. Wolt explicitly directs users with allergies or dietary restrictions to the relevant partner. A translated menu, filter or courier note can't guarantee how food was prepared.6

Review the order before payment and document a problem immediately

Food orders can become non-cancellable once placed or accepted. Wolt tells users to review the basket before confirming, while Glovo's terms allow cancellation costs after preparation or courier work begins. Check the address, items, substitutions and total before the final action rather than relying on a free cancellation later.6 4

If food is missing, wrong or damaged, photograph the package and contents before discarding them, keep the order screen and report the issue through the app at once. Refund timing and form depend on the order and payment method. Cash-order adjustments, for example, may be returned as Wolt credits or another appropriate method rather than banknotes at the door.6

If the app does not work

If no app serves the address, call the restaurant or ask the accommodation to identify a current direct-delivery option. Before ordering, confirm the euro total, payment method, delivery fee and entrance. Collection is often the cleanest fallback when courier supply is thin. Keep the receipt and don't send card details through an unsolicited chat or payment link.4 6 1

What this does not cover: Checked on 25 August 2026. Restaurant inventory, address zones, fees, payment choices and courier supply change live. The Takeaway.com timetable remains conditional on the required statutory process, so verify its status if travelling near the announced closure date.

Frequently asked questions

Do I need a Bulgarian phone number for food delivery?

Not necessarily. Glovo and Wolt require a phone number or a reachable registered number, but their terms do not say it must always be Bulgarian. An overseas number can still face SMS, roaming or support friction, so complete setup early and keep it reachable until handoff.

Will a courier bring food to my Bulgarian hotel room?

That depends on the property. Ask reception first and add the hotel's required entrance or lobby instructions. If upstairs access isn't allowed, meet the courier at the staffed entrance and keep the order phone reachable.

Can I order groceries through Bulgarian delivery apps?

Yes, where the selected address and live inventory offer them. Glovo and Wolt list goods beyond restaurant meals, and Bolt Food also advertises grocery delivery. Check substitutions, products sold by weight and the final authorization amount before paying.

What evidence should I keep for a wrong or damaged order?

Photograph the sealed package, label and contents as soon as the problem is visible. Keep the receipt and order screen, then report the issue through the app before discarding anything. Support decides the remedy under that order's terms.

These apps need data

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A data eSIM gives you internet, not a local phone number, so it cannot receive SMS verification codes.

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