How to order food delivery in France
Uber Eats and Deliveroo are the two useful delivery comparisons in France. Start with the exact address, then compare the complete basket and handoff rules rather than choosing from an old national app ranking.
Use Uber Eats first when an existing account matters, then compare Deliveroo at the same entrance pin. Deliveroo orders are cashless, although a cash tip is allowed. In either app, inspect the final fee breakdown, state the building access clearly and correct the address before the restaurant accepts the order.
Choose the right food delivery route in France
| What matters | Best move |
|---|---|
| An existing international account and saved card | Check Uber Eats first, then compare the same basket in Deliveroo.15 |
| A clearly documented cashless checkout | Use Deliveroo with a card or wallet shown in the app; cash is not accepted.67 |
| A snack or other low-value restaurant order | Check the small-order line before paying and compare collection.26 |
| A hotel, courtyard or coded apartment entrance | Pin the reachable door, add the access instructions and stay by the phone.3 |
App details
Uber EatsEssential
Broad restaurant and grocery delivery coverage across many French cities, subject to the exact address and time.
Deliveroo
Strong French delivery alternative for comparing restaurant selection, delivery estimates and the final order total.
At a glance
How it works here Uber Eats operates across many French cities, but coverage is address-specific. Enter the full accommodation address and compare the final total with Deliveroo, direct ordering and collection before choosing it.
Just Eat France closed, leaving two live national comparisons
Just Eat’s final day of French operations was 9 December 2024. The service has closed. Any list that still places Just Eat beside the surviving pair in France needs updating before it can guide a 2026 order.8
Uber Eats publishes a long France location directory, while Deliveroo searches its live catalogue from the delivery address. Both cover major destinations such as Paris, Lyon, Marseille, Bordeaux, Toulouse, Lille, Nice and Strasbourg, but the individual suburb and time still decide the result.15
Paris courtyards and coded doors need a street-side plan
At a Paris hotel or apartment, the postal address may lead only to the outside of a large building. Put the map pin on the door the courier can reach. Add the building name, staircase, floor, intercom label and any code the host permits sharing.3
If reception doesn't admit delivery workers or the courtyard is difficult to explain, choose a street-level meeting point. Uber advises keeping the registered number active and notifications enabled. A courier who cannot get a response may cancel after waiting.3
A €7 restaurant basket can trigger Uber’s €2 small-order fee
Uber Eats France documents a €2 small-order fee when a restaurant basket is below €8. For shops, its published threshold is €5. Delivery and service fees sit on top, and merchant-delivered orders can carry a separate marketplace charge.2
Deliveroo charges a service fee on every order. Delivery varies with location and distance, while a basket below that partner’s minimum can attract an additional fee. The app shows each amount before confirmation, so compare after promotions have been applied.67
Deliveroo France is cashless, even when the tip is not
Deliveroo France explicitly refuses cash for orders. Its May 2026 terms allow credit and debit cards and can offer services such as Apple Pay, Google Pay, Alipay and PayPal. The exact methods shown to the account govern the order.67
A cash tip is different. Deliveroo says couriers keep 100% of tips and may receive one in the app or in cash. Do not mistake that exception for permission to move the food payment outside the platform.6
Fix a Lyon or Marseille address before the restaurant confirms
On Deliveroo, an order can be cancelled through the app before the partner’s confirmation. After acceptance, the customer and business are committed, and the order includes the items plus the applicable delivery, service and additional fees. Review the address and basket first.7
Uber asks customers with a wrong delivery point to contact the courier immediately. Depending on the new address, the order may be cancelled with a charge or gain an extra delivery fee. Changing from one side of a city to another is not a routine edit.4
A French restaurant may send its own courier
Deliveroo distinguishes platform delivery from delivery handled by the partner business. The restaurant can set its own delivery fee, and its refund or cancellation policy applies to a merchant delivery. Read the order details before choosing the support route.67
Keep missing-item, delay and refund conversations attached to the order. Uber permits contact with the courier for 15 minutes after completion, then routes problems through the order’s Get Help flow. Screenshots of the receipt and handoff status make the sequence easier to prove.3
If the app does not work
If neither app serves the entrance, ask the accommodation for a nearby restaurant that takes direct web or phone orders. Confirm whether it delivers or offers collection, how payment works and the final price.15
Frequently asked questions
What is the best food delivery app in France?
Uber Eats is the practical first search for broad French coverage and an existing international account. Deliveroo is the comparison to make before checkout. The better choice is the one that serves the exact address with the stronger restaurant list and lower complete total.
Can I use a French meal-voucher card on Deliveroo?
Deliveroo’s May 2026 terms allow eligible titres-restaurant cards among its payment methods. The card, restaurant, products and allowance rules still determine whether it appears for a specific order.
Can tourists pay cash for Deliveroo in France?
No. Deliveroo France does not accept cash for the order, although a courier may receive a cash tip. Use a payment method offered in the app and do not arrange an off-platform cash order in chat.
Can I order food to a hotel in Paris?
Usually, if the hotel accepts outside deliveries. Ask reception whether the courier should come inside or meet at the street entrance, then include the hotel and guest names, place the pin at that entrance and keep the registered phone reachable.
Why is food delivery more expensive than collecting in France?
The app checkout can add delivery, service, extended-distance or small-order charges to the item prices. Compare its final amount with the restaurant’s own collection total before ordering.
These apps need data
Guac eSIM covers France with plans from $0.58 per GB. Install it before you land and activate instantly.
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