How to book taxis in Bosnia and Herzegovina

There is no nationwide Uber or Bolt network

Neither Uber nor Bolt includes Bosnia and Herzegovina in its current global city directory. That is an operator-availability finding, not a legal judgment about every possible transport platform. Plan around local dispatch instead.910

Local dispatch is fragmented by city. The mojTaxi store listing names Sarajevo and Banja Luka, while the live mojTaxi website focuses heavily on Sarajevo and offers vehicle selection and tracking. Verify the city shown in the app and keep a local company or accommodation contact for anywhere outside Sarajevo.65

mojTaxi is the strongest Sarajevo option

mojTaxi can assign the nearest vehicle or let the passenger select an available car on the map, then display vehicle details and estimated arrival time. Sarajevo Airport reported in July 2026 that all Sarajevo Taxi drivers throughout the city had started using the app.51

The airport says registration uses an email address, basic details and email confirmation, so a Bosnian mobile number is not presented as a current requirement. Set the account up before a timed ride and keep Sarajevo Taxi's 1515 number because app availability still depends on a free car.15

Holand's Android request app remains listed on Google Play, but the listing was last updated in August 2023 and gives little current service detail. Treat it as a testable second dispatch channel, not a primary plan, and keep a phone or hotel booking ready.8

Card acceptance is improving but not universal

Sarajevo Airport announced on 3 July 2026 that Sarajevo Taxi vehicles serving its rank now accept cards. The same announcement tells passengers to look for official TA Taxi markings, Sarajevo Taxi branding, visible driver identification and card-payment availability.1

Across the wider mojTaxi fleet, in-app card payment is limited to specially marked vehicles. The passenger adds and validates a card in advance, then accepts the driver's payment request at the end. Card eligibility is vehicle-specific. A foreign bank can still decline, so carry enough convertible marks for the planned ride.7

Read the tariff and insist on a receipt

Sarajevo Canton's taxi law requires the operator's approved tariff to be visible in the vehicle, with text in a local official language and English. It must cover the starting charge, per-kilometre price, hourly waiting, luggage, and any night, Sunday or holiday increase.3

Ask whether the price will follow the meter or an agreed transfer amount before moving, and request the receipt. Do not accept a curbside price that conflicts with the posted tariff. Those provisions are specific to Sarajevo Canton. In another canton or entity, confirm the local tariff rules with the operator before departure.3

Use the airport's authorised handoff

At Sarajevo Airport, choose the marked Sarajevo Taxi vehicles serving the rank and check the driver identification before entering. Card payment is now available there, but it is still sensible to confirm that the payment terminal is working and retain BAM as backup. Note the meter reading and plate, and keep the receipt in case you need to make a complaint.13

The Centrotrans Airport to Bentbaša bus runs through central Sarajevo toward Baščaršija. The airport's current information lists a BAM 5 one-way ticket, one piece of luggage up to 23 kilograms included and separate weekday, weekend and daily departures. Check the timetable symbols before relying on a specific time.2

Do not switch to an unmarked rent-a-car vehicle because it uses an app or offers a fixed price. The app name isn't proof of authority. In June 2026, Sarajevo Canton inspectors fined a company using Vozzy after finding missing passenger-transport authority, vehicle compliance, inspection and other required documents.4