Uber and Bolt don't publish Bosnia and Herzegovina as current markets. Visitors need local licensed taxis, with mojTaxi the practical Sarajevo app, cash still an important backup, and city-specific dispatch replacing the one-app model used elsewhere in Europe.
In Sarajevo, use mojTaxi or an authorised Sarajevo Taxi vehicle and keep 1515 or a hotel-booked taxi as backup. Elsewhere, ask the accommodation for the established local fleet. Do not treat a new app or rent-a-car driver as licensed passenger transport without clear proof.
| Situation | Best option |
|---|---|
| Ordinary trip in Sarajevo | Request a marked Sarajevo Taxi through mojTaxi or call its official dispatch.51 |
| Arrival at Sarajevo Airport | Use an authorised, marked Sarajevo Taxi at the official rank and confirm card availability.1 |
| Sarajevo Airport to the centre on a budget | Take the Centrotrans Airport to Bentbaša bus and check the current departure for your day.2 |
| Pickup in Banja Luka | Check whether mojTaxi shows a live car, then ask the accommodation for an established licensed local taxi if it does not.6 |
| An unfamiliar app or rent-a-car offers a passenger ride | Decline unless the operator can show the required passenger-transport authorisation and vehicle documents.4 |
Licensed taxi dispatch in Sarajevo and limited partner areas, with live vehicle tracking and optional card-enabled cars.
Android request app for Sarajevo's Holand Taxi, useful as a second local dispatch option when mojTaxi has no car.
Not available here Uber and Bolt do not operate. mojTaxi dispatches licensed taxis and currently lists Sarajevo and Banja Luka in its store description, but pickup still depends on an available local car. Sarajevo inspectors found a Vozzy-linked operator transporting passengers without the required legal and vehicle conditions in June 2026, so Vozzy is not recommended.
Neither Uber nor Bolt includes Bosnia and Herzegovina in its current global city directory. That is an operator-availability finding, not a legal judgment about every possible transport platform. Plan around local dispatch instead.910
Local dispatch is fragmented by city. The mojTaxi store listing names Sarajevo and Banja Luka, while the live mojTaxi website focuses heavily on Sarajevo and offers vehicle selection and tracking. Verify the city shown in the app and keep a local company or accommodation contact for anywhere outside Sarajevo.65
mojTaxi can assign the nearest vehicle or let the passenger select an available car on the map, then display vehicle details and estimated arrival time. Sarajevo Airport reported in July 2026 that all Sarajevo Taxi drivers throughout the city had started using the app.51
The airport says registration uses an email address, basic details and email confirmation, so a Bosnian mobile number is not presented as a current requirement. Set the account up before a timed ride and keep Sarajevo Taxi's 1515 number because app availability still depends on a free car.15
Holand's Android request app remains listed on Google Play, but the listing was last updated in August 2023 and gives little current service detail. Treat it as a testable second dispatch channel, not a primary plan, and keep a phone or hotel booking ready.8
Sarajevo Airport announced on 3 July 2026 that Sarajevo Taxi vehicles serving its rank now accept cards. The same announcement tells passengers to look for official TA Taxi markings, Sarajevo Taxi branding, visible driver identification and card-payment availability.1
Across the wider mojTaxi fleet, in-app card payment is limited to specially marked vehicles. The passenger adds and validates a card in advance, then accepts the driver's payment request at the end. Card eligibility is vehicle-specific. A foreign bank can still decline, so carry enough convertible marks for the planned ride.7
Sarajevo Canton's taxi law requires the operator's approved tariff to be visible in the vehicle, with text in a local official language and English. It must cover the starting charge, per-kilometre price, hourly waiting, luggage, and any night, Sunday or holiday increase.3
Ask whether the price will follow the meter or an agreed transfer amount before moving, and request the receipt. Do not accept a curbside price that conflicts with the posted tariff. Those provisions are specific to Sarajevo Canton. In another canton or entity, confirm the local tariff rules with the operator before departure.3
At Sarajevo Airport, choose the marked Sarajevo Taxi vehicles serving the rank and check the driver identification before entering. Card payment is now available there, but it is still sensible to confirm that the payment terminal is working and retain BAM as backup. Note the meter reading and plate, and keep the receipt in case you need to make a complaint.13
The Centrotrans Airport to Bentbaša bus runs through central Sarajevo toward Baščaršija. The airport's current information lists a BAM 5 one-way ticket, one piece of luggage up to 23 kilograms included and separate weekday, weekend and daily departures. Check the timetable symbols before relying on a specific time.2
Do not switch to an unmarked rent-a-car vehicle because it uses an app or offers a fixed price. The app name isn't proof of authority. In June 2026, Sarajevo Canton inspectors fined a company using Vozzy after finding missing passenger-transport authority, vehicle compliance, inspection and other required documents.4
If mojTaxi has no car, call Sarajevo Taxi on 1515, ask the hotel or host to book an established licensed fleet, or use the airport bus when its timetable fits. Outside Sarajevo, confirm the local operator, price basis and payment before the pickup.123
No. Plan as though both international apps are unavailable. Install mojTaxi for Sarajevo and save a reputable local dispatch number before travelling elsewhere; an existing Uber account will not solve the gap.
Use mojTaxi, create the account by email before arrival and save 1515. If the map has no free car, phone the dispatch centre or ask your accommodation to arrange one.
Yes. The airport announced card acceptance at the official rank in July 2026. Elsewhere, select a card-enabled car in mojTaxi, validate the card in advance and carry BAM in case the feature or your bank fails.
No. A booking interface does not replace the permits required for passenger transport. A June 2026 canton inspection involving a Vozzy-linked company shows why visitors should verify the carrier and vehicle rather than trusting an app name alone.
These apps need data
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